Privacy Policy

This Privacy Policy governs the manner in which Microcad IT Solutions collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://microcad.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by Microcad IT Solutions.

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and engage in other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, although it may prevent them from engaging in certain Site-related activities.

Microcad IT Solutions may collect and use Users’ personal information for the following purposes:

• To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize user experience – We may use information in the aggregate to understand how our Users as a group utilize the services and resources provided on our Site.

• To improve our Site – We may use feedback you provide to improve our products and services.

• To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To run a promotion, contest, survey, or other Site features – To send Users information they agreed to receive about topics we think will be of interest to them.

• To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site

• We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

• Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards to create as secure an environment as possible for Users.

• Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.